All products sold on the Castello del Vino website are sold subject to these terms and conditions. The Customer should ensure that they have read them thoroughly prior to purchasing any products. Castello del Vino shall not be liable for any failure to meet our obligations brought by circumstances beyond reasonable control. Castello del Vino reserves the right of final decision in case of any disputes.
Product Range & Availability
Castello del Vino shall make every effort to ensure that the products shown on our website are in stock. All products are sold subject to their availability while stocks last. Very occasionally we may run out of a particular product without notice. Castello del Vino accepts no responsibility for its inability to supply products to the Customer where the product is unavailable or where stock has been exhausted. Should this be the case we will contact you to recommend an alternative product of similar value and style or discuss your order and advise a later delivery date.
Upon delivery the Customer is advised to immediately check the products for any defects and/or damages. In this event the Customer must contact us at the time of delivery or we shall have the right to refuse your claim after delivery.
All risks in the products shall pass to the Customer once delivered, however Castello del Vino shall retain title in the products until full payment has been received.
All Customers must be at least 18 years of age to place an order with us. All sales are subject to our final confirmation. All orders received verbally, by fax or e-mail are considered final. All goods sold are strictly non-exchangeable and non-refundable.
Prices and Vintages
All prices and vintages are subject to change without prior notice.
Payment is due immediately upon receipt of invoice before goods can be released. Please allow 3 working days for payment to clear. Method of payment may be in the following ways: - COD – cash or cheque payable to “Castello del Vino” - By post – cheque - Direct transfer to our HSBC account (copy of transaction will be requested upon our order confirmation) - PayPal.